Hendricks Guitars

Terms and conditions of trade

Viewings by appointment only. There is an average waiting list of 6 weeks for custom instruments, this could vary depending on the availability of components from our suppliers, we can advise more precisely after initial enquiry.

Methods of payment

Payments can be made by cash (in person), Bank Deposits or Transfers, Personal Cheque or Money Order. All orders are subject to a 30% in advance payment (of the total cost), work will only commence after monies have been cleared. If collecting in person, balance to be paid in cash on collection. Please pay by PayPal Email Payments, cheque or Money Order if shipment is required, goods will only be shipped out after clearance of funds.

For overseas payments please contact us.

Shipping and packing

Shipping is done through national and international couriers, these costs are to be added to the total amount (average $30US within Chile mainland). Rates vary for overseas shipping.

Hendricks instruments are guaranteed for one year from the date of purchase. This does not cover faults caused by misuse or accidents.

Terminos y condiciones de comercio

Visitas a nuestra sala de ventas solo por acuerdos de ante mano. Hay una espera de alrededor de 6 semanas para instrumentos a pedido, esto puede variar dependiendo del suministro de components desde nuestros abastecedores, podemos dar un idea mas presisa despues de contacto inicial.

Modo de pago

Los pagos pueden efectuarse en dinero en efectivo (en persona), cheque personal, transferencias o depositos a cuenta bancaria. Todos los pedidos estan sujetos a un adelanto de un 30% del valor total. Los trabajos solo comenzaran despues que el adelanto se haya recibido y el producto solo sera entregado o enviado despues que se haya recibido el total del valor.

Para pagos desde el extranjero contactanos.

Envio y embalaje

El envio es hecho a travez de compañias de envio, estos costos se sumaran al valor total (aproximadamente $30US dentro de Chile continental). Precios varian para envios al extranjero.

Los instrumentos Hendricks estan cubiertos por una garantia de un año a partir de la fecha de compra. Esto no cubre problemas causados por mal uso o accidentes.

Hendricks Guitars reserves the right to change our products specifications without notice.